GAP Benefits and Refunds: Seems Like the Repeat Button Is On

I had a roommate in college who was extremely proud of his new stereo system with its three-foot-tall speakers. It was a state-of-the-art system...

GAP Refunds: Same Old Song and Dance

Over the last decade, as more and more states have enacted laws governing guaranteed automobile protection products, compliance with state GAP laws has been...

GAP and the Bankruptcy Code’s ‘Hanging Paragraph’

Over the last dozen or so years, we've written, from my count, nine articles about the Bankruptcy Code's "hanging paragraph." The hanging paragraph, a...

Doing Something is Always Better than Doing Nothing

When it comes to complying with federal and state regulations, what’s the worst thing you can do? Absolutely nothing. Here’s why: A regulatory agency field...

Packing Payments – The Biggest Blip on the Regulators’ Radar Screens

A bit of history Quoting an artificially higher monthly payment owes its origin to periods of high inflation. It was used to give the prospective...

The Big F&I Squeeze – Challenges Create Opportunity

It was inevitable. Fueled to a large degree by worst-case scenarios, the CFPB has been carping about the markup on F&I products for some...