(Portland, Maine – May 24, 2022) Constant – a fintech, SaaS provider of digital loan servicing solutions – has announced its partnership with Celerit, a veteran provider of technology services to the financial services industry. Celerit has a rich, 30-year history supporting bank loan servicing shops and their core software platforms. Celerit will leverage Constant’s award-winning borrower self-service platform to help its banking clients provide digital, personalized experiences that allow customers to self-serve when managing their debt.
Banks and credit unions are under increasing pressure to expand their digital presence, respond to borrowers faster and scale with less resources. However, many still rely on legacy core platforms that don’t support automation or self-service for bank customers. Constant’s Modern Loan Servicing platform (MLS) integrates with any core servicing platform to empower customer service agents to reduce the time to service an account through back-office automation – and allows customers to self-serve for most loan servicing tasks.
“Celerit has an excellent reputation for improving loan servicing outcomes for financial institutions. We’re delighted to expand their offering with our MLS platform, which among many things moves high volume tasks to customer self-service channels,” said Catherine York Powers, chief executive officer at Constant. “We redefine loan management across all debt types through automation in the back-office and delightful customer experiences that together drive down servicing costs.”
Terry Rothwell, chief executive officer at Celerit, commented, “For more than 30 years banks and credit unions have trusted Celerit to bring them the most state-of-the-art technology and solutions. It’s not a responsibility we take lightly. In today’s crowded fintech space, Constant’s solution and its team stood out to us for their truly innovative technology.”