As we continue to monitor the Coronavirus (COVID-19), we want to reassure everyone that we are taking the necessary steps to keep our employees safe while we ensure that we provide responsive support to all our dealers and customers. To give you an update, Westlake Financial has eliminated travel, encouraged all meetings to be conducted virtually, enabled our employees to work remotely, and recommended for all employees to follow CDC prevention tips including, among other things, frequent washing of hands, social distancing, and staying home when sick.
With all these protective measures in place, Westlake Financial and its subsidiaries are fully operational and open for business. Westlake Financial continues to accept applications and originate/fund deals for all of our dealer partners.
• Receive 100% automated credit decisions and lightning fast approvals 24/7
• AutoStructure – Your Best Approval in Seconds
• IMAXX – Approve one customer on your entire inventory in seconds
• eContracting – Go Digital and enjoy Faster Funding
• Submit your Apps through DealerCenter, DealerTrack, RouteOne, or CUDL
To our dealer partners, Westlake Financial’s departments are working together to ensure that we are available for you when you need us. Our advanced technology and phone system allow our employees to provide you with great customer service while they work remotely. If you have any questions or need assistance, our dealer support teams and Sales Reps are available during their standard hours and through the normal channels. You can also reach out to our Dealer Support team at 888-893-7937.
To our customers, we understand that many of you are feeling concern at this time and we want to ensure that your needs are being met. We encourage you to manage your accounts online at myaccount.westlakefinancial. com or from our mobile app (available Google Play and Apple Store). Through Westlake’s MyAccount you can conveniently manage your account, make payments, view statements, and more. Westlake Financial is dedicated in supporting our customers.
For those who would like more information please visit https://myaccount. westlakefinancial.com/wfsWebsite/systemInfoOnline.