The Unintentional Lexicographer
I’m sure it’s happened to you as well. You start a new task and before you know it, what began as something simple and...
Digital Collection or Digital Debt Bullying
This article is the first part of a series on AI and collection
Consumer debt has increased significantly over the years especially after the pandemic,...
CFPB Sues Software Company for Providing Substantial Assistance
The Consumer Financial Protection Bureau (CFPB) recently filed a lawsuit in federal district court accusing a California-based software company and its founder, owner, and...
Learning from the Mistakes of Others— CFPB’s Summer 2021 Supervisory Highlights
Most creditors find 100 percent regulatory compliance to be an elusive goal, and auto-secured creditors are no exception. My clients often say to me,...
Creditor Liability for Consumer Choices – Are Dealers at Risk?
“Be a caretaker and not an undertaker.”
This is a comment often made by a prominent speaker at independent dealer conferences. The intention of this...
Ode to the Positive
I don’t know about you, but I’m done
With skeptical, cynical, defensive, fearful, angry
Those who refuse to see the good
Who desire for everything to spin...
Scorching the Earth for the Sake of Equity
Imagine a government agency pursuing an agenda that, in order to correct a perceived problem, it ultimately eliminates that business function. That is the...
Calling His Shots – Acting Director Shares His Vision for Aggressive CFPB
If you’re a baseball fan, you probably know that it’s one of the most disputed stories in all of sports – did Babe Ruth...
Lending a Hand with Portfolio Analysis Automation
The pandemic has created challenges that have had a unique effect on the auto industry. A lack of supply, specifically a computer chip shortage,...
Portfolio Management in the Current Environment
Think back to a time of normalcy in the business world here in the United States – let’s say 30 days ago. The Dow...
