Saturday, May 18, 2024

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Improving Collections Through Intelligent Outsourcing

Collections activities have been growing across North America, manifesting in automotive lending and other areas. According to a recent Fox News report, the amount...

Why Auto Financiers Must Address Vehicle Data Privacy Now

When was the last time that after repossessing a vehicle you took action to make sure all the consumers’ personal information stored in it...

Understanding the Bill Payment Habits of Unbanked Americans

It’s hard to believe that in 2023, there are still millions of adults that are unbanked—defined as an individual without access to a checking...

Successfully Navigating 2023

Part I: Support your collections team now! In July of this year, I wrote an article in response to several hit-pieces that were published related...

Back to School: A Lesson on the Materially Misleading Debt Collection Standard

‘Tis the season for returning to school and learning something new. When I was growing up, we learned the long multiplication algorithm by which...

Harbingers from the CFPB Repossession Front

Fond Memories of RepossessionsWhen I became employed at the Florida Attorney General’s Office, over 30 years ago, one of my responsibilities was to repossess...
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